Primary Care

The KSS Leadership Academy aims to provide a clear, consistent and coherent leadership development offer for primary care with a focus (although not exclusively so) on the providers of healthcare.

In doing so, we seek to support the immediate needs of today i.e. the leadership and management of a changing landscape of practices and community-providers, whilst focusing on tomorrow, enabling a shift from reactive approaches to illness by individual practitioners and organisations, to the building of healthy communities led across systems of health and social care.


Our research suggests that support from the Leadership Academy should, where possible, be:

  • Place-based
  • Practically orientated
  • Mindful of shortages of time, staff capacity and budget
  • As multi-disciplinary, where appropriate

The recent report to the Academy from Breaking Blue (see link) provides more detailed insights and recommendations about approaches.

What we offer

We are looking to offer a range of programmes and interventions tailored to the needs of those that work in primary care:

Network support and development:  a range of interventions to support the formation and development of primary care networks (including federations, super practices and other local systems) through leadership and organisational development.

Team development: we work in partnership with local stakeholders to ensure that practices and other primary care organisations have access to interventions that support their own team development.  This includes community-facing local provision of the Academy’s Mary Seacole programme

Individual leadership development: Through our range of national programmes and local courses, seminars, masterclasses and diagnostic resources we support individual clinicians and managers in primary care to lead service transformation.

Patient and citizen leadership:  we provide a range of short programmes that support clinicians and managers to work in collaboration with patients and citizens as well as programmes that specific support patient leaders.

Coaching and mentoring:  We can connect primary care leaders with a coach or mentor and are actively building coaching and mentoring capacity within the sector.

Consultancy and bespoke solutions:  we are responsive to requests from primary care, providing expertise and guidance in relation to the design and development of bespoke leadership and organisational development solutions.

Graduate management scheme:  As part of an expanded Graduate Management Training Scheme, the KSS LA is ensuring that opportunities for trainees are more readily available in primary care.

Talent management: The KSSLA is working to ensure that primary care is present in talent management structures and workstreams as these are established across the NHS over the next few years.

In common with all Academy programmes and interventions our priorities for development are inclusive and compassionate leadership, systems working and improvement skills.

How to access our offers

For our range of award-winning national programmes, from on line learning to support for senior system leaders visit our website at

Of particular interest will be our five core programmes

  • Edward Jenner: online introduction to leadership
  • Mary Seacole: popular team leadership programme, also available locally
  • Elizabeth Garret Anderson: masters degree in healthcare leadership and management
  • Rosalind Franklin: blended, action learning programme for busy professionals and managers
  • Nye Bevan: system leadership development for senior leaders

For our Healthcare Leadership Model diagnostic tools – either self-assessment or a 360 feedback see

To find out what’s available, or to discuss your organisational or individual needs, please contact our local dedicated primary care lead:

Laurainne Copnall -

Please click here to read the “Breaking Blue (2018) Leadership Development Insight in the Primary Care Sector. Research report. October 2018 Prepared for the NHS Leadership Academy.