Healthcare Leadership Model

NHS Leadership Academy


The Healthcare Leadership Model for health has been developed to create a vision for leadership, one that reflects the very best in care and compassion, alongside a focus on excellent in strategy, vision, direction and engagement.


Healthcare Leadership Model - cube



How is the model used

The Model describes what good leaders do, and it will help you develop as a leader by showing you how your leadership behaviours affect the culture and climate you, your colleagues and teams work in.  Whether you work directly with patients and services users or not, you will realise what you do and how you behave will affect the experiences of patients and service users of your organization, the quality of care provided and the reputation of the organisation itself.


360° Degree Feedback

360° degree feedback is a powerful tool that is linked to the nine dimensions of the NHS Healthcare Leadership Model.  The tool is an opportunity and a means of enabling you to identify where your leadership strengths and development needs lie by receiving objective feedback from a trained facilitator. A 360° report is compiled using confidential ratings given by your line manager, peers and direct reports,’ giving you an insight into other people’s perceptions of your leadership abilities and behaviours and helping you to identify your developmental needs and action planning around it. 


Next steps

Once you have explored the dimensions, you may want to undertake the free self assessment tool, which will help you to assess your leadership behaviours and more fully understand your leadership development.  Alternatively, why not undertake a full 360°degree feedback opportunity, which would include the support an experienced feedback facilitator to explore and understand the 360° report.   


To explore the dimensions:


HLM 9 Dimensions


For further information, assistance choosing a feedback facilitator or setting up the process, please contact: